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FAQ

I received my order but there’s a problem. What do I do?

Please contact us with the product information and problem. SEND A NOTE

Our current forms of payment accepted are through Paypal. PayPal allows you to make payments using a variety of methods including: PayPal Cash or PayPal Cash Plus account balance, a bank account, PayPal Credit, debit or credit cards, and rewards balance.

Shipping times are updated in response to Covid-19. Be prepared for delays
Our fulfillment times are currently longer than usual and may continue to increase until Covid-19 is controlled. Please continue to follow our FAQ for the latest fulfillment estimates.


Please allow 1-3 weeks at this time for Standard processing and delivery on most items.

Exchanges, Incorrect or Damaged Items:

Please take a moment to read our full Return Policy here.
 
If you have received an incorrect or damaged item or otherwise need to make an exchange, please call 1+704-380-0723.

Return Via UPS or USPS
To arrange the return of your items, please call 1+704-380-0723.
Return shipments may take up to 14 business days to process.
Shipping, surcharges, delivery and handling fees are non-refundable excluding shoes. 

Shoe Returns

Send your shoes back on us. We’ll pay for returns from anywhere in the world.

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