I received my order but there’s a problem. What do I do?
Please contact us with the product information and problem. SEND A NOTE
Our current forms of payment accepted are through Paypal. PayPal allows you to make payments using a variety of methods including: PayPal Cash or PayPal Cash Plus account balance, a bank account, PayPal Credit, debit or credit cards, and rewards balance.
Shipping times are updated in response to Covid-19. Be prepared for delays
Our fulfillment times are currently longer than usual and may continue to increase until Covid-19 is controlled. Please continue to follow our FAQ for the latest fulfillment estimates.
Please allow 1-3 weeks at this time for Standard processing and delivery on most items.
Exchanges, Incorrect or Damaged Items:
Please take a moment to read our full Return Policy here.
If you have received an incorrect or damaged item or otherwise need to make an exchange, please call 1+704-380-0723.
Return Via UPS or USPS
To arrange the return of your items, please call 1+704-380-0723.
Return shipments may take up to 14 business days to process.
Shipping, surcharges, delivery and handling fees are non-refundable excluding shoes.
Send your shoes back on us. We’ll pay for returns from anywhere in the world.